In today's fast-paced digital world, customers want quick solutions to their problems. A company that offers a fast and reliable solution to their customers' needs is bound to succeed. One key aspect of customer service is engagement. Companies that engage their customers often see a boost in customer satisfaction, loyalty, and sales. One way to engage customers is through the use of customizable video widgets like FacePop.
FacePop is a tool that enhances customer interaction and engagement by enabling companies to create customizable video widgets. These widgets can be tailored to specific call-to-action modes for optimized engagement and conversion. They also offer seamless funneling for creating an uninterrupted customer journey. In this article, we'll explore how FacePop can be used to create a seamless user experience for customers.
Start Engaging Your Customers with FacePop
FacePop is a tool designed to help businesses create engaging video widgets for their customers. Its homepage, depicted in , offers extensive customization options and user targeting based on specific criteria. Companies can use it to create personalized widgets that can be shared beyond their website through links or QR codes.
The pricing page, shown in , offers a range of packages, making it suitable for businesses of all sizes. Companies can select a package based on their requirements. These packages offer a variety of features, including performance reports for data-driven decision-making.
Customers trust reviews when looking for products or services. The reviews page, shown in , allows businesses to showcase their customers' feedback that can help inspire further trust among potential customers.
In this article, we'll explore these features and how they can be used to create a seamless user experience for customers.
Facilitating an Uninterrupted Customer Journey with FacePop
Creating an uninterrupted customer journey is critical for businesses looking to engage customers. Through FacePop, businesses can create customized video widgets that can seamlessly funnel customers from one page to the next. The integrated input field makes email collection a breeze. Additionally, businesses can use the calendar booking feature to schedule consultations, showings, or meetings with potential customers.
and are the login and signup pages, respectively. Once logged in, businesses are directed to the dashboard welcome page, shown in , where they can upload a video and edit the widget's title and description.
The manager page, shown in , enables businesses to manage their widgets effectively. Businesses can create, delete, and edit widgets.
Call-to-Action Modes that Optimize Engagement and Conversion
Engagement and conversion are critical in driving user experience. FacePop allows businesses to create tailored call-to-action modes that optimize engagement and conversion. These call-to-action modes can take various forms, including redirecting readers to another facepop, opening a URL in full screen inside the widget, booking a calendar, collecting email addresses, displaying a text input field, and initiating a custom action.
The call-to-action builder page, shown in , allows you to create CTA buttons.
Businesses can also add various funneling call-to-action modes, as shown in . These funneling modes allow users to connect to another FacePop, redirect to a URL on click, or open a URL in full screen inside the widget as an iframe.
With conversion-focused call-to-action modes, businesses can book a calendar, collect email addresses, and even initiate a custom action, as shown in .
FacePop also offers other call-to-action modes, including a button to run codes on click and a button to close this FacePop widget on click, as shown in .
Businesses can also edit the CTA button settings, including text, height, style, icon, and color, as shown in .
The redirect to URL settings allow businesses to edit URLs and choose to open them in a new window or the same window, as shown in .
The open URL setting can enable businesses to edit URLs that will be opened in a full screen inside the widget, as shown in .
Calendar booking settings allow businesses to insert a calendar URL, Calendly URL, or the URL of all third-party calendars that give a URL, as shown in .
Moreover, email collecting settings allow businesses to collect email addresses from visitors and send them to integration drop-downs of their choice. Additionally, businesses can edit success messages, as shown in .
The text input settings can be used to insert input element IDs, whether the input is required or not, type, placeholder, and style and color settings, as shown in .
Moreover, FacePop allows businesses to run a specific code, as shown in .
Personalize Your Widget with Customizable Look-and-Feel Settings
FacePop offers extensive customization options, making it ideal for businesses depending on their branding needs. The look-and-feel setting page, shown in , allows businesses to adjust the position, shadow settings, vertical and horizontal margin, width, height, radius, show/hide play icon, show/hide close icon, player width, height, radius, seeker height, controls size, and minimize icon choices.
The color studio setting page, shown in , allows businesses to change the color of any FacePop element. Additionally, it provides color suggestions to help businesses come up with the perfect color scheme.
The font studio allows businesses to change the font of the widget, with over 200 font options, as shown in .
Behavior settings can be used to adjust the widget's default settings, including muting or unmuting it. You can also choose to center the player or use the toggle to control it, as shown in .
Other settings include enabling or disabling FacePop branding, generating usage reports and analytics, providing a FacePop ID, and choosing the FacePop z-index, as shown in .
Effortlessly Share Your Widget Beyond Your Website
FacePop provides businesses various options to share their videos beyond their website through links or QR codes, as shown in .
The Get Link setting page also offers the CNAME feature, which allows businesses to customize the domain of FacePop links. The "Add CNAME" button leads to a modal that asks the user to enter the CNAME record facepop-share.b-cdn.net and click next, shown in .
The modal then asks the user to input the custom domain that they've added the CNAME record for, as shown in .
If the domain entered does not have a CNAME record pointing to facepop-share.b-cdn.net, the user will see an error message, as shown in